These Terms & Conditions govern your access to and use of the Runiverse mobile application and related services of the App, operated by Runiverse Technologies.

By creating an account or using the App, you agree to these Terms And Conditions and to our Privacy Policy. If you do not agree, do not use the App.

1. Eligibility

The App is available only to users aged 18 or older. At signup we collect your date of birth and our server verifies your age; registration is rejected if you are under 18. This is required because India's DPDP Act, 2023 prohibits processing a child's (under-18) personal data without verifiable parental/guardian consent. By using the App you confirm you are at least 18 years old and that the information you provide is accurate.

You are solely responsible for the accuracy of the date of birth and other details you provide. If you supply a false, fake, or misrepresented age to gain access to the App, Runiverse Technologies is not responsible or liable for that misrepresentation or its consequences. If we later discover that a user is under 18 or provided a false age, we may suspend, restrict, or permanently discontinue that account and delete the associated data.

In such a case of a false or misrepresented age, you will not be entitled to any refund of any amount paid to Runiverse. Any account discontinued or terminated because of a fake age is treated as a violation of these Terms caused by you, and all payments remain final and non-refundable as set out in our Refund Policy below.

2. Production & Free Trial

Runiverse is live in production and currently offering a Free Trial. This means:

While in production, the App is still rapidly scaling its infrastructure, which may occasionally cause temporary instability.
Features, mechanics, points, rankings, and territory calculations may change as we balance the ecosystem.
We provide the App on an "as is" and "as available" basis. While we strive for absolute data persistence, there is still a chance of data loss or reset during this infrastructure scaling phase.

⚙️ Scaling & Freemium Notice

Do not rely on the App for anything safety-critical. We will ensure complete data stability after the Free Trial ends and our freemium model goes live.

3. Your Account

You are responsible for the accuracy of your registration information.
You are responsible for keeping your password, Google Sign-In, OTPs, and account secure.
You must not share your account or let others use it.
Notify us immediately of any unauthorised use.
We may suspend or terminate accounts that violate these Terms.

4. Licence to Use the App

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the App for your own non-commercial use, subject to these Terms. We retain all rights not expressly granted.

5. Acceptable Use

You agree not to:

Falsify, spoof, simulate, or manipulate GPS location or activity data (including mock-location apps, teleporting, or any tool that fakes movement).
Use bots, scripts, automation, or any method to gain unfair advantage in territory capture, leaderboards, points, or rankings.
Reverse-engineer, decompile, scrape, or attempt to extract source code or data except as permitted by law.
Interfere with, overload, or attack the App's infrastructure or security (including the authentication or Territory Engine systems).
Use the App for any unlawful purpose or in violation of any third party's rights.
Upload or share content that is illegal, harmful, harassing, defamatory, infringing, or obscene.
Trespass or break any law while recording activities.

We use anti-cheat measures (including teleport rejection and route validation). We may void activities, remove territory or points, and suspend or ban accounts we reasonably believe are cheating or violating these Terms.

6. Physical Activity, Health & Safety Disclaimer, and Release of Liability

Runiverse is a location-based fitness platform. By using the App, you engage in physical activity (including but not limited to running, walking, and jogging) in real-world environments. You acknowledge and expressly agree that your participation is entirely voluntary and at your own sole risk.

Medical Clearance & Warranty: You represent and warrant that you are in good physical condition, are physically capable of participating in the activities you choose, and have no medical condition that would make your participation hazardous. You should consult a physician before beginning any exercise program.
Not a Medical Device: The App is not a medical or fitness device. It does not provide medical advice, diagnosis, or treatment. All metrics (including calories, pace, distance, and elevation) are rough estimates and must not be relied upon for medical, health, or dietary decisions.
Assumption of Environmental Risks: You are solely responsible for your safety and surroundings. You expressly assume all risks (both known and unknown) associated with your environment. This includes, but is not limited to, risks caused by traffic, pedestrians, animals, uneven terrain, obstacles, poor lighting, extreme weather, heat exhaustion, and acts of nature.
Compliance with Laws & No Criminal Liability for Runiverse: You agree to obey all traffic, pedestrian, and local laws. You explicitly agree not to trespass on private property, restricted areas, or engage in any activity that constitutes a crime under any regional, national, or international laws (whether physically or virtually). Runiverse Technologies shall not be held liable, charged, or implicated in any criminal offense committed by you. We accept zero responsibility for any legal violations, fines, or criminal charges you incur.
No Compensation for Accidents: Under no circumstances will Runiverse Technologies provide monetary compensation, medical reimbursement, or damages to you or any third party in the event of an accident, injury, or death occurring while using the App.

⚠️ Comprehensive Release of Liability

To the maximum extent permitted by applicable law, you hereby absolutely and unconditionally release, discharge, and hold harmless Runiverse Technologies, its founders, officers, employees, and affiliates from any and all liability, claims, demands, or causes of action whatsoever arising out of or related to any loss, damage, injury (including severe injury or death), or property loss that may be sustained by you or any third party while using the App.

This release covers all claims, including those arising from the negligence (but not the gross negligence or willful misconduct) of Runiverse Technologies. You explicitly agree that if you are injured or cause injury to someone else while using the App, you will not sue Runiverse Technologies.

7. Gamification, Territory, and Virtual Items

Points (the UNI System), tiers, rankings, seasonal progress, streaks, and claimed territory are virtual platform elements with no monetary or real-world value.
They are not property, currency, or transferable assets and cannot be redeemed for cash.
"Claiming territory" is an in-app mechanic only and grants no real-world rights over any physical land or location.
We may adjust, reset, recalculate, or remove any virtual elements at any time, including for balance, anti-cheat, or seasonal reasons.

When our freemium model goes live, certain paid plans or virtual items may be sold on a non-refundable basis. Where that is the case, we will clearly disclose it and ask you to explicitly acknowledge and consent to the non-refundable terms before any payment is charged.

8. User Content & Shared Images

You retain ownership of content you create.
By posting, recording, or sharing content, activities, or stats through the App, you grant us a perpetual, irrevocable, worldwide, sublicensable, royalty-free licence to host, display, distribute, reproduce, modify, and use that data for any commercial purpose, including marketing, product improvement, and AI/machine learning training (subject to applicable privacy laws).
Activity-summary images generated by the App are yours to share; you are responsible for what you choose to make public.
You are responsible for ensuring your content does not infringe others' rights or laws.

9. Third-Party Services

The App relies on third-party services (including Google Sign-In, map/routing providers such as Mapbox, hosting, and email/OTP delivery). Your use of those services may be subject to their own terms and privacy policies. We are not responsible for third-party services or their availability.

10. Intellectual Property

The App, including its name, logo, design, code, the Territory Engine, the UNI System, graphics, and all related materials, is owned by Runiverse Technologies and protected by intellectual-property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

11. Suspension & Termination

You may stop using the App and delete your account at any time.
Runiverse Technologies reserves the right to suspend, terminate, or ban your account, and revoke any virtual items, territory, or points, at its sole and absolute discretion, for any reason or no reason, with or without notice, and with zero liability or obligation to provide a refund.
On termination, your licence ends. Provisions that by their nature should survive (e.g., disclaimers, liability limits, IP) will survive.

12. Disclaimers

The App is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, secure, or that data (including stats, location, and territory) will be accurate or preserved.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Runiverse Technologies and its affiliates, founders, officers, directors, employees, contractors, licensors, service providers, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunities, or other intangible losses arising out of or relating to your use of, or inability to use, the App. You assume 100% of the risk when relying on the App for navigation or fitness tracking.

This limitation applies whether the claim is based on contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

Without limiting the foregoing, we are not responsible for damages arising from AI-generated content, user-generated content, service interruptions, downtime, server crashes, security incidents, GPS inaccuracies, unauthorized access, or loss of data.

Our total aggregate liability for all claims arising out of or relating to the App will not exceed the greater of (a) the amount you paid to us during the twelve (12) months preceding the event giving rise to the claim, or (b) INR 100. This limitation of liability applies to the fullest extent permitted by law, provided that nothing in these Terms shall limit or exclude liability for gross negligence, willful misconduct, or any other liability that cannot be legally capped under Indian law.

Some jurisdictions do not allow certain limitations or exclusions of liability. In such jurisdictions, the foregoing limitations and exclusions will apply only to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify and hold harmless Runiverse Technologies, its founders, and team from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the App, your content, your physical activity, or your violation of these Terms or any law or third-party right.

15. Refund Policy

All payments made to Runiverse (including paid plans, subscriptions, and virtual items under the freemium model) are final and non-refundable in any case. Once a payment is made, it cannot be refunded, reversed, or credited, whether or not you use the App or the purchased items.

This applies even where the issue arises from a technical problem on Runiverse's side (such as downtime, bugs, data loss, or service interruption). In such cases we will not issue a monetary refund; instead, at our sole discretion and by way of compensation, we may provide a period of free access (for example, a 7-day or 14-day free trial) calculated in proportion to the disruption. Any such compensation is provided as a goodwill measure and does not create an obligation to offer refunds.

16. Dispute Resolution, Arbitration & Governing Law

These Terms are governed exclusively by and construed in accordance with the laws of India, without regard to its conflict of law principles. For any dispute not subject to the mandatory arbitration clause below (such as compelling arbitration or enforcing an arbitration award), you irrevocably consent to the exclusive personal jurisdiction and venue of the courts located in Ahmedabad, Gujarat, India. You explicitly waive any objection to such jurisdiction or venue.

⚖️ Mandatory Arbitration & Class Action Waiver

To the maximum extent permitted by law, any claim, dispute, or controversy arising out of or relating to the App or these Terms must be resolved exclusively through final and binding individual arbitration in Gandhinagar, Gujarat, India, rather than in court. Notwithstanding this, both you and Runiverse Technologies reserve the right to seek immediate injunctive relief exclusively in the courts located in Ahmedabad or Gandhinagar, Gujarat, India, to protect intellectual property or data security, without the need to post bond or prove actual damages.

You and Runiverse Technologies agree to waive any right to participate in a class-action lawsuit, class-wide arbitration, or any other representative proceeding. All claims must be brought in the parties' individual capacity.

Time Limit for Claims: Any claim or cause of action arising out of or related to use of the App or these Terms must be filed within ninety (90) days after such claim or cause of action arose, or be forever barred, regardless of any statute or law to the contrary.

17. Changes to These Terms

We may update these Terms. The "Last updated" date reflects the latest version. Continued use of the App after changes means you accept the updated Terms.

18. Feedback

If you send us ideas, suggestions, or feedback about the App, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use and incorporate that feedback without any obligation, credit, or compensation to you.

19. Force Majeure

We are not liable for any failure or delay in providing the App caused by events beyond our reasonable control, including natural disasters, power or internet outages, third-party service failures, cyber-attacks, strikes, government action, or other force-majeure events.

20. General Provisions

Entire agreement: These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the App and supersede any prior agreements.
Severability: If any provision is found unenforceable, the remaining provisions stay in full force, and the unenforceable part is limited to the minimum extent necessary.
No waiver: Our failure to enforce any right or provision is not a waiver of that right or provision.
Assignment: You may not assign or transfer these Terms without our consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
No agency: Nothing in these Terms creates a partnership, agency, employment, or joint-venture relationship between you and us.
Notices: We may provide notices to you in-app or by email to the address on your account.

21. Contact

Runiverse Technologies is based in Gujarat, India. For questions about these Terms, contact us at runiverse.fit@gmail.com. For data-protection grievances (India, DPDP Act, 2023), reach our Grievance Officer at runiverse.fit@gmail.com. See our Privacy Policy for how we handle your data.